Why do you hold my credit card details?

We may charge late fees, extra cleaning or repairs or replacement

Jo

Last Update 2 years ago

We hold your credit card details on file in case there is a dispute. We prefer owners to use the request late fees and money features on the App, but if an agreement cannot be made we may intervene.

We may charge your card if:

- Late fees are not paid. These must be clearly stated on the owner's shop policies to be enforced.

- Repairs or extra cleaning is required. A quote must be presented and if over $100 another will be requested.

- The dress needs to be replaced.

These will all be done on a case-by-case basis. 


You will be asked to agree to this when paying on the App. 

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